Here we provide answers to all the questions that visitors to LOPEC ask us most often: about tickets, registration, and the customer profile. We hope they will help you, too.
The trade fair visitor ticket includes access to the exhibition hall and the foyer with the LOPEC Forum, the Poster Session and all service areas. No catering is included in the price. Food can be purchased on site at the Lounge & Café stations.
The congress ticket includes access to the congress, congress catering and access to the trade fair during opening hours on the days of validity. After the event, all congress visitors will receive access data to the electronic conference proceedings.
Online tickets can be ordered here. Please note our instructions here, which will guide you step-by-step through our ticket ordering process. Please pay by credit card (Visa, Master Card, American Express), Giropay or Paypal. Online registration is available before and during the fair.
Please note that tickets purchased at LOPEC cannot be cancelled and cannot be rescinded. Please read the General Terms and Conditions of Messe München, which can be accessed in the booking, for specifics.
No, due to data protection regulations, each orderer must buy their ticket or redeem their voucher themselves.
Once your ticket order has been successfully completed, you will receive your ordered ticket by e-mail within 24 hours as a Print@home Ticket and Mobile Ticket. Please print out the Print@home ticket, fold it according to the instructions and carry it with you on all booked event days. Or have your Mobile Ticket ready on your smartphone or tablet; both types of ticket entitle you to direct access to the event. This is done by scanning the individual barcodes.
I In rare cases, e-mails end up in the spam filter of your mailbox. Please check your spam box or contact your administrator.
You may have entered your e-mail address incorrectly when entering your customer data. In this case, please contact the LOPEC Ticket Service at: firstname.lastname@example.org
Ja, die Lesegeräte erkennen den Barcode, der auf Ihrem Ticket abgebildet ist und Sie können das Ticket als Mobile Ticket verwenden.
You will receive the link to your customer profile in the e-mail in which your access link is sent.
Please activate your customer profile using the login and password provided.
In the customer profile you can enter a change of address or download and print tickets and invoices.
Tickets are only be purchased online and paid for by credit card (Visa, MasterCard, American Express), Giropay or Paypal. You can print out a receipt/invoice.
The invoice for your online ticket purchase will be sent to you through the mail. You can also view and print out your invoices for trade fair tickets in your customer profile once you have activated it.
In general, nationals or visitors from EU member states do not require a visa to enter the Federal Republic of Germany. All other participants require a visa.
For detailed information on visa application, please visit our Visa Service page.
Questions should be directed to our service hotline or to your local contact in our representative offices abroad. You can find your local contact here .
Our service hotline for visitors is available to you using the following contact details:
Tel: +49 89 949-11618
Status December 7, 2020